Last Updated: September 2026
Effective Date: September 2026
OREVIX LLC ("Company," "we," "us," or "our") operates VerbHub and is
committed to protecting your privacy. This Privacy Policy explains what
information we collect, how we use it, who we share it with, and your rights
This Privacy Policy applies exclusively to users who are 18 years of age or
older. By using VerbHub, you confirm that you are at least 18 years old.
- Password (encrypted and securely stored)
- Date of birth (to verify age eligibility - must be 18+)
- Optional: Phone number, profile picture, learning goals
Subscription Information:
- Subscription plan selected (Starter, Professional, or Elite)
- Subscription start date and renewal date
- Subscription status (active, canceled, expired)
- Any plan changes or upgrades
- Processed exclusively through Stripe, Inc.
- We do NOT store credit card numbers or full card details
- Stripe processes and securely stores: card type, last 4 digits, expiration date
- Transaction history and invoice records
- Refund requests and refund status
- Lessons and courses accessed
- Time spent on each lesson or exercise
- Quiz and assignment scores
- Certificates earned and dates
- Device type (computer, tablet, smartphone)
- Operating system (Windows, iOS, Android, etc.)
- Browser type and version
- IP address and approximate location (city/country level)
- Date and time of access
- Pages visited within VerbHub
- Support emails and ticket history
- Forum posts and community interactions
- Feedback and survey responses
- Any messages sent through our platform
- Browser cookies and tracking data
- Performance and error logs
HOW WE USE YOUR INFORMATION
We use collected information to:
- Create and maintain your account
- Provide access to VerbHub courses and materials
- Process your subscription through Stripe
- Issue invoices and receipts
- Deliver your certificates upon completion
- Understand how you use VerbHub
- Improve course content and platform features
- Fix technical issues and bugs
- Conduct analytics on user behavior
- Personalize your learning experience
- Send you account notifications (login, subscription renewal)
- Respond to your support requests
- Send educational updates about your courses
- Notify you about policy changes
- Prevent fraud and abuse
- Verify user age (18+ requirement)
- Comply with legal obligations
- Respond to law enforcement requests
- Protect our intellectual property
Marketing (Only with your consent):
- Send newsletters about new courses
- Offer promotions or special discounts
LEGAL BASIS FOR DATA PROCESSING
In the EU/EEA and under applicable privacy laws, we process personal data
- Contractual necessity (to provide VerbHub service)
- Your consent (for marketing emails)
- Legitimate business interests (service improvement, security)
- Legal compliance requirements
- Protection of vital interests (safety and fraud prevention)
AGE VERIFICATION AND RESTRICTION
VerbHub is exclusively for users 18 years of age or older.
- You confirm you are 18+ when creating an account
- We may request age verification documents
- Accounts belonging to users under 18 are immediately terminated
- Any payments made by underage users are forfeited
We do NOT sell your personal data to third parties.
Data is shared only with:
Payment Processor - Stripe, Inc.:
- Stripe processes all payments securely
- Stripe is PCI DSS Level 1 compliant
- Your payment data is encrypted with SSL/TLS 256-bit encryption
- Stripe's Privacy Policy: https://stripe.com/privacy
- Email service providers (to send notifications)
- Analytics platforms (to improve VerbHub)
- Cloud hosting providers (to store your data)
- All service providers are bound by confidentiality agreements
- Law enforcement (with valid legal request/warrant)
- Government agencies (if required by law)
- Professional advisors (lawyers, accountants)
- Fraud prevention and security purposes
- If OREVIX LLC is acquired or merges with another company
- Your data may be transferred as part of the transaction
- You will be notified in advance
We require all third parties to maintain appropriate security measures and
only process data for specified purposes.
- Retained while subscription is active
- Retained for 12 months after cancellation
- Then deleted or anonymized
- Retained as required by law (typically 7 years for tax/accounting)
- Stripe retains according to their policies
- After legal retention period, deleted
- Retained for 12 months for service improvement
- After 12 months, aggregated and anonymized
- Older than 24 months: permanently deleted
- Retained for 24 months for customer service records
- After 24 months: archived or deleted
- Support tickets may be retained longer for dispute resolution
You may request deletion of your data at any time, subject to:
- Legal retention requirements (tax records, fraud investigation)
- Active contractual obligations (ongoing disputes)
We implement comprehensive security measures:
- SSL/TLS 256-bit encryption for all data transmission
- Passwords hashed with modern encryption algorithms
- Secure HTTPS protocol for all website traffic
- Regular security audits and penetration testing
- Firewall protection and intrusion detection
- All payments processed through Stripe (PCI DSS compliant)
- We never handle raw credit card data
- PCI DSS Level 1 compliance standards applied
- Employee access restricted to necessary data only
- Background checks for all staff
- Non-disclosure agreements required
- Regular security training for employees
- Security monitoring 24/7
- Rapid response protocols for breaches
- User notification in case of data compromise
- Cooperation with authorities
While we implement industry-leading security, no system is 100% secure. We
are not liable for unauthorized access beyond our reasonable control.
- Request a copy of all personal data we hold about you
- Response provided within 30 days
- Update inaccurate or incomplete information
- Made through account settings or support request
3. Delete Your Data (Right to be Forgotten)
- Request deletion of your data
- Subject to legal retention requirements
- Response within 30 days
- Limit how we process your data
- Request provided in writing
- Receive your data in a portable format
- Export to another service
- Opt-out of marketing communications
- Unsubscribe link in every email
- Object to certain processing activities
- Withdraw consent for marketing anytime
- Does not affect lawfulness of prior processing
- File a complaint with your data protection authority
- File through your national privacy regulator
To exercise any of these rights, contact:
Email: support@verbhub.com
Address: 2020 N Academy Blvd, Colorado Springs, CO 80909, USA
Essential Cookies (Required):
- Keep you logged into your account
- Protect against cross-site request forgery (CSRF)
- Maintain session information
- Provide basic functionality
Performance Cookies (Optional):
- Google Analytics: Track page views and usage patterns
- Hotjar: Analyze user behavior and session recordings
- Improvement of user experience
- Can be disabled in browser settings
Functional Cookies (Optional):
- Remember your preferences and settings
- Language and subtitle preferences
- Theme selection (dark/light mode)
- Study goals and preferences
Marketing Cookies (Optional):
- Facebook Pixel: Track conversions and ad effectiveness
- Google Ads: Measure marketing campaign performance
- Requires explicit opt-in
- Can be disabled anytime
- Most browsers allow you to refuse cookies
- Delete existing cookies through browser settings
- Disable cookies from specific domains
- Use incognito/private browsing mode
- Instructions vary by browser (Chrome, Firefox, Safari, Edge)
Note: Disabling essential cookies may prevent VerbHub from functioning
- Stripe sets cookies for payment processing
- Email services may set tracking pixels
- Analytics platforms set their own cookies
- Each third party has their own privacy policy
We may use browser local storage (similar to cookies) to:
- Store user preferences locally
- Cache data for faster loading
- Store temporary session information
Local storage persists longer than cookies. You can clear local storage
through browser settings.
VerbHub is NOT intended for users under 18 years of age.
- We do not knowingly collect data from anyone under 18
- Any account identified as belonging to a user under 18 is immediately
- If you become aware a child under 18 has accessed VerbHub, contact us
immediately at support@verbhub.com
- We will delete all associated data
- Parents/guardians may report violations to us
INTERNATIONAL DATA TRANSFERS
VerbHub is operated in the United States. If you are outside the US:
- Your data may be transferred outside the EU/EEA
- We use Standard Contractual Clauses to protect your data
- European Commission approved transfer mechanisms
- Adequate safeguards maintained
- Your rights protected under GDPR
Your data is stored on secure cloud servers in the United States with
appropriate protection measures.
CALIFORNIA RESIDENTS (CCPA RIGHTS)
California residents have specific privacy rights:
- What personal information is collected
- How it's used and shared
- You may request this information twice per year
- Request deletion of personal information
- Exceptions for legal compliance and service provision
- We do not sell personal information
- You can opt-out of any future sales (if applicable)
- No targeted advertising without consent
Right to Non-Discrimination:
- We don't discriminate against you for exercising your rights
- Same price and quality of service regardless
Email: support@verbhub.com
We may request additional information to verify your identity before
responding to your request.
EUROPEAN RESIDENTS (GDPR RIGHTS)
European residents have rights under the General Data Protection Regulation:
- Right of access to your personal data
- Right to correction of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Rights related to automated decision making
- Right to lodge a complaint with your data protection authority
Email: support@verbhub.com
Data Protection Authority Contact:
Submit complaints to your local data protection authority in your country.
Newsletter and Promotional Emails:
- We may send you educational content about courses
- We may send promotions or special offers
- You explicitly opt-in to marketing
- Click "Unsubscribe" link in any email
- Update preferences in account settings
- Opt-out effective immediately
- We do not send marketing emails without consent
- Account notifications (login, payment confirmation)
- Subscription renewal reminders
- These are not marketing and cannot be unsubscribed
- Only sent with your explicit consent
- Can be disabled anytime
- Standard messaging rates apply
THIRD-PARTY LINKS AND SERVICES
VerbHub may link to external websites and services. We are NOT responsible
- Content accuracy or legality
- Privacy practices of external sites
- Security of linked services
- Policies or terms of third parties
Always review third-party privacy policies before providing personal
CHANGES TO PRIVACY POLICY
We may update this Privacy Policy at any time. Changes become effective
immediately upon posting.
- For significant changes, we'll notify you via email
- We'll announce changes on VerbHub
- Your continued use indicates acceptance
Review this policy regularly to stay informed of updates.
Questions about your privacy or data? Contact us:
Colorado Springs, CO 80909
Email: support@verbhub.com
Available 24/7 for urgent issues
- Starter Plan: Response within 24 hours
- Professional Plan: Response within 2 hours
- Elite Plan: Response within 2 hours
Data Protection Officer / Privacy Officer:
EU Data Protection Authority:
If you have unresolved concerns, file a complaint with your national data
✓ GDPR (General Data Protection Regulation) - EU
✓ CCPA (California Consumer Privacy Act) - USA
✓ LGPD (Lei Geral de Proteção de Dados) - Brazil
✓ PCI DSS (Payment Card Industry Data Security Standard)
✓ SOC 2 Type II compliance standards
✓ SSL/TLS encryption requirements
✓ Stripe payment processor security standards
This Privacy Policy is governed by the laws of the State of Colorado, United
States, without regard to conflict of law principles.
For legal disputes related to privacy, you agree to submit to the exclusive
jurisdiction of Colorado courts.
This Privacy Policy, along with our Terms of Service, Refund Policy, and
other posted policies, constitutes the entire agreement regarding privacy
between you and OREVIX LLC.
